Privacy Policy

1. Company Information

MTI Tech is operated by Mtitech LLC, doing business as MTI Tech.

Email: services@mtitech.co
Website: https://mtitech.co

2. Information We Collect

2.1 Information You Provide

We may collect information you provide through contact forms, consultation requests, proposals, service agreements, project communications, blog comments, account access, or direct correspondence. This may include:

• Name, company name, job title, email address, phone number, and mailing address.
• Project requirements, budgets, service interests, messages, feedback, and support requests.
• Billing, transaction, invoice, and payment-related information. Payment card information may be processed directly by third-party payment providers.
• Account credentials, system access details, files, content, customer records, and other materials required to deliver contracted services.
• Information submitted with blog comments, including name, email, website, message, IP address, and browser information for moderation and abuse prevention.

2.2 Information Collected Automatically

When you use our website, we and our service providers may automatically collect IP address, device and browser type, operating system, referring pages, pages visited, approximate location, timestamps, interactions, and diagnostic or performance information.

2.3 Cookies and Similar Technologies

We may use cookies, pixels, tags, analytics, session storage, and similar technologies to operate the website, remember preferences, understand usage, measure performance, prevent fraud, and support marketing. Third-party scripts are used only when configured for the website.

2.4 Client Data

When providing services, MTI Tech may process personal information supplied or controlled by a Client. In those circumstances, the Client generally determines the purpose and means of processing, and MTI Tech processes the information to deliver the agreed services.

3. How We Use Information

We may use personal information to:

• Respond to inquiries and provide proposals, consultations, and support.
• Deliver, manage, improve, and personalize our services.
• Set up projects, accounts, integrations, automation, and operational workflows.
• Process payments, invoices, renewals, and business records.
• Communicate about projects, services, security, administrative matters, and updates.
• Operate, secure, troubleshoot, analyze, and improve our website and systems.
• Moderate comments, prevent spam, fraud, misuse, and unauthorized access.
• Comply with legal obligations, enforce agreements, and protect rights and safety.
• Send marketing communications where permitted by law. You may opt out at any time.

4. Legal Bases for Processing

Where applicable law requires a legal basis, we may process information based on your consent, performance of a contract, steps requested before entering a contract, compliance with legal obligations, or our legitimate interests in operating, securing, improving, and promoting our business. You may withdraw consent where processing depends on consent, without affecting prior lawful processing.

5. How We Share Information

We do not sell personal information for money. We may share information only as reasonably necessary with:

• Employees, contractors, and affiliates who need it to perform their duties.
• Hosting, cloud, analytics, CRM, email, SMS, payment, security, support, and other technology providers.
• Professional advisers, auditors, insurers, and legal or financial service providers.
• Authorities or other parties when required by law, legal process, or to protect rights and safety.
• A buyer, successor, or relevant adviser in connection with a merger, financing, restructuring, sale, or transfer of business assets.
• Other parties at your direction or with your consent.

Service providers are expected to use information only for authorized purposes and apply appropriate safeguards.

6. International Data Transfers

MTI Tech supports clients worldwide. Information may be processed in the United States and other countries where we or our providers operate. Where required, we use appropriate contractual or legal safeguards for international transfers.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, meet legal obligations, and protect security. Retention periods depend on the information, purpose, contractual requirements, sensitivity, and applicable law. We may delete or anonymize information when it is no longer required.

8. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards appropriate to the information and services involved. No website, transmission method, cloud system, or storage technology can be guaranteed completely secure. Please use secure channels when sharing credentials or sensitive project information.

9. Your Choices and Privacy Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing; withdraw consent; opt out of marketing; or appeal a privacy-request decision.

To submit a request, email services@mtitech.co. We may need to verify your identity and authority. Some information may be retained where permitted or required by law. You may also have the right to complain to a relevant privacy regulator.

10. Marketing Communications

You may unsubscribe from promotional email by using the unsubscribe link or contacting us. We may still send non-promotional messages about active projects, transactions, security, or our business relationship.

11. Third-Party Websites and Services

Our website and services may link to or integrate with third-party websites and platforms. Their privacy practices are governed by their own policies. MTI Tech is not responsible for third-party privacy, security, or content.

12. Children’s Privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information so we can review and delete it where appropriate.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations. The “Last Updated” date identifies the latest revision. Material changes may be communicated through the website or another appropriate method.

14. Contact Us

For privacy questions or requests, contact:

Email: services@mtitech.co