/* P14 Virtual Assistant — human support (rebuilt; unique filename so no other page can overwrite it) */
.page-vas main>section{overflow-x:clip}
:root{--ok:#1c9d61;--okb:#e6f7ee;--ap:#c2570c;--apb:#fff4e6;--na:#8a87a0;--nab:#f3f2f7}
.mono{font-family:"JetBrains Mono",monospace;font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--p3)}
.crumbs{display:flex;flex-wrap:wrap;gap:10px;font-size:14px;color:var(--mut);margin-bottom:22px}
.crumbs a:hover{color:var(--p3)}.crumbs b{color:var(--p3);font-weight:600}
.txt-link{display:inline-flex;gap:8px;margin-top:14px;font-weight:700;color:var(--p3);font-size:15px}
.txt-link span{transition:transform .3s var(--ease)}.txt-link:hover span{transform:translateX(4px)}
.qn{font-family:"JetBrains Mono",monospace;font-size:12px;color:var(--p);margin-right:14px;flex:none}
.qa button{justify-content:flex-start}.qa button .pm{margin-left:auto}

/* hero */
.va-hero{position:relative;background:radial-gradient(700px 460px at 80% 45%,#efe5ff 0,transparent 70%),linear-gradient(180deg,#fff,var(--lav2));border-bottom:1px solid var(--line);padding:52px 0 70px;overflow:hidden}
.va-hin{display:grid;grid-template-columns:1.05fr .95fr;gap:56px;align-items:center}
.va-hin>*{min-width:0}
.human{display:inline-flex;align-items:center;gap:10px;padding:8px 14px;border-radius:30px;background:#fff;border:1px solid var(--line);font-size:13.5px;font-weight:700;color:var(--ok)}
.hm-dot{width:9px;height:9px;border-radius:50%;background:var(--ok);animation:vasLive 1.8s ease-in-out infinite}
@keyframes vasLive{0%,100%{box-shadow:0 0 0 0 rgba(28,157,97,.5)}60%{box-shadow:0 0 0 7px rgba(28,157,97,0)}}
.hm-sep{width:1px;height:14px;background:var(--line)}
.human s{color:var(--mut);font-weight:600;text-decoration-color:#c8324f;text-decoration-thickness:2px}
.va-h1{font-size:clamp(36px,4vw,58px);margin:18px 0 22px}
.hmw{position:relative;color:var(--p)}
.hmw:after{content:"";position:absolute;left:0;right:0;bottom:.02em;height:.12em;border-radius:4px;background:linear-gradient(90deg,var(--p),var(--p2));transform:scaleX(0);transform-origin:left;animation:vasDraw .8s var(--ease) 1.1s forwards;opacity:.35}
@keyframes vasDraw{to{transform:scaleX(1)}}
.va-vis{position:relative;min-height:520px}
.va-panel{position:absolute;right:0;top:0;bottom:0;width:62%;border-radius:26px;background:radial-gradient(circle at 50% 65%,#e9dcff,#f8f4ff 70%);border:1px solid var(--line);overflow:hidden;display:flex;align-items:flex-end;justify-content:center}
.va-eagle{width:92%;height:auto;animation:floaty 7s ease-in-out infinite}
.queue{position:absolute;left:0;top:34px;z-index:2;width:min(320px,64%);background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 26px 60px rgba(74,39,125,.16);padding:14px}
.qu-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.qu-top b{font-size:15px}
.qu-top em{font-style:normal;font-size:10.5px;font-weight:700;color:var(--mut);border:1px solid var(--line);border-radius:10px;padding:2px 7px}
.queue .qi{display:flex;gap:10px;align-items:center;padding:9px 6px;border-top:1px dashed var(--line);opacity:0;transform:translateY(8px);animation:vasRow .5s var(--ease) forwards}
.queue .qi:nth-of-type(2){animation-delay:.7s}.queue .qi:nth-of-type(3){animation-delay:.85s}.queue .qi:nth-of-type(4){animation-delay:1s}.queue .qi:nth-of-type(5){animation-delay:1.15s}
@keyframes vasRow{to{opacity:1;transform:none}}
.queue .qi b{display:block;font-size:13.5px;line-height:1.3}
.queue .qi small{display:block;font-size:11.5px;color:var(--mut)}
.qc{flex:none;width:20px;height:20px;border-radius:6px;border:2px solid #cdb6fb;display:grid;place-items:center;font-size:11px;color:#fff;font-weight:800}
.qi.done .qc{background:var(--ok);border-color:var(--ok)}.qi.done .qc:before{content:"✓"}
.qi.done b{color:var(--mut);text-decoration:line-through;text-decoration-color:rgba(28,157,97,.5)}
.qi.prog .qc{border-color:var(--p);background:conic-gradient(var(--p) 0 60%,transparent 60%)}
.qi.prog small{color:var(--p3);font-weight:600}
.qi.appr{background:var(--apb);border-radius:10px;border-top-color:transparent}
.qi.appr .qc{border-color:var(--ap)}.qi.appr .qc:before{content:"!";color:var(--ap)}
.qi.appr small{color:var(--ap);font-weight:700}
.bubble{position:absolute;left:8%;bottom:26px;z-index:3;display:flex;gap:12px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:16px 16px 16px 4px;padding:12px 16px;box-shadow:0 20px 44px rgba(74,39,125,.16);opacity:0;animation:vasBub .7s cubic-bezier(.3,1.5,.5,1) 1.6s forwards}
@keyframes vasBub{from{opacity:0;transform:translateY(16px) scale(.9)}to{opacity:1;transform:none}}
.bb-av{flex:none;width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:linear-gradient(140deg,#caa6ff,#7f42f4);color:#fff;font-weight:800;font-size:12px}
.bubble b{display:block;font-size:14px}.bubble small{display:block;font-size:12px;color:var(--mut)}

/* define the work */
.df-head{max-width:820px;margin-bottom:34px}
.df-head .lead{margin-top:16px;max-width:none}
.df-grid{display:grid;grid-template-columns:1fr 1fr;gap:28px;align-items:start}
.df-grid>*{min-width:0}
.tiles{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.tt{display:flex;flex-direction:column;align-items:flex-start;gap:8px;text-align:left;padding:18px;border-radius:16px;border:1.5px solid var(--line);background:#fff;font-weight:700;font-size:15.5px;line-height:1.3;transition:border-color .25s,background .25s,transform .3s var(--ease),box-shadow .3s}
.tt:hover{border-color:#cdb6fb;transform:translateY(-3px)}
.tt-n{font-family:"JetBrains Mono",monospace;font-size:11.5px;color:var(--p);font-weight:500}
.tt.on{border-color:var(--p);background:var(--lav2);box-shadow:0 0 0 3px rgba(127,66,244,.14)}
.brief{position:sticky;top:110px;background:#fff;border:1px solid var(--line);border-radius:22px;box-shadow:var(--sh);padding:24px}
.br-top{padding-bottom:14px;border-bottom:1px solid var(--line)}
.br-name{display:block;font-size:22px;letter-spacing:-.02em;margin-top:4px}
.br-f{padding:14px 0;border-bottom:1px dashed var(--line)}
.br-f span{display:block;font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--p3);margin-bottom:4px}
.br-f p{font-size:15.5px;font-weight:600;color:var(--ink)}
.br-f.ap{border-bottom:0;margin-top:6px;padding:14px;border-radius:14px;background:var(--apb);border:1px solid #f0c592}
.br-f.ap span{color:var(--ap)}
.br-note{display:block;margin-top:12px;font-size:12.5px;color:var(--mut)}
.brief .br-name,.brief p{transition:opacity .25s,transform .25s}
.brief.swap .br-name,.brief.swap p{opacity:0;transform:translateY(6px)}

/* working arrangement */
.ar-in{display:grid;grid-template-columns:1fr 1fr;gap:60px;align-items:center}
.ar-in>*{min-width:0}
.ar-in>div>p{font-size:17px;margin-top:18px}
.agree4{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:26px}
.agree4 span{padding:14px 16px;border-radius:14px;background:#fff;border:1px solid var(--line);font-size:14px;color:var(--mut)}
.agree4 b{display:block;color:var(--ink);font-size:15px;margin-bottom:2px}
.funnel{position:relative;background:#fff;border:1px solid var(--line);border-radius:22px;box-shadow:var(--sh);padding:22px;display:grid;grid-template-columns:1fr 1fr;gap:18px;align-items:start}
.scatter{position:relative;min-height:250px}
.smsg{position:absolute;font-size:12.5px;font-weight:600;padding:8px 11px;border-radius:12px 12px 12px 3px;background:var(--lav2);border:1px solid var(--line);white-space:nowrap;transition:transform 1s var(--ease),opacity 1s var(--ease)}
.sg1{top:0;left:0;transform:rotate(-4deg)}.sg2{top:50px;left:18%;transform:rotate(3deg)}.sg3{top:104px;left:2%;transform:rotate(-2deg)}.sg4{top:156px;left:22%;transform:rotate(4deg)}.sg5{top:208px;left:4%;transform:rotate(-3deg)}
.funnel.vis .smsg{opacity:.35;transform:translateX(30px) scale(.94)}
.funnel.vis .sg2{transition-delay:.1s}.funnel.vis .sg3{transition-delay:.2s}.funnel.vis .sg4{transition-delay:.3s}.funnel.vis .sg5{transition-delay:.4s}
.fq{position:relative;z-index:2;background:var(--lav2);border:1px solid #d9c8fb;border-radius:16px;padding:12px}
.fq-h{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px}
.fq-h b{font-size:14.5px}.fq-h small{font-size:11.5px;color:var(--p3);font-weight:700}
.fr{display:block;font-size:12.5px;font-weight:600;padding:8px 10px;margin-top:6px;border-radius:9px;background:#fff;border:1px solid var(--line);border-left:3px solid var(--p);opacity:0;transform:translateX(-14px);transition:.5s var(--ease) calc(.6s + var(--k)*.14s)}
.funnel.vis .fr{opacity:1;transform:none}
.sop{grid-column:1/-1;display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:12px 14px;border-radius:14px;border:1px dashed #d8cdea}
.sop b{font-size:14.5px}.sop small{font-size:12.5px;color:var(--mut);margin-left:auto}

/* permissions */
.pm-head{max-width:820px;margin-bottom:34px}
.pm-head .lead{margin-top:16px;max-width:none}
.matrix{background:#fff;border:1px solid var(--line);border-radius:22px;box-shadow:var(--sh);padding:8px 22px;overflow-x:auto}
.mx-r{display:grid;grid-template-columns:130px repeat(4,minmax(120px,1fr));gap:10px;align-items:center;padding:14px 0;border-bottom:1px dashed var(--line);min-width:640px}
.mx-r:last-child{border-bottom:0}
.mx-cols span{font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--mut);text-align:center}
.mx-h{font-weight:800;font-size:15px}
.mx-cols .mx-h{text-align:left}
.cell{display:flex;align-items:center;justify-content:center;gap:8px;padding:10px 8px;border-radius:12px;font-size:13px;font-weight:700;opacity:0;transform:scale(.9);transition:.45s var(--ease) calc(.2s + var(--k)*.06s)}
.matrix.vis .cell{opacity:1;transform:none}
.cell i,.lg i{flex:none;width:18px;height:18px;border-radius:50%;display:grid;place-items:center;font-style:normal;font-size:10px;color:#fff;font-weight:800}
.cell.ok,.lg.ok{color:var(--ok)}.cell.ok{background:var(--okb)}.ok i{background:var(--ok)}.ok i:before{content:"✓"}
.cell.ap,.lg.ap{color:var(--ap)}.cell.ap{background:var(--apb)}.ap i{background:var(--ap)}.ap i:before{content:"!"}
.cell.na,.lg.na{color:var(--na)}.cell.na{background:var(--nab)}.na i{background:var(--na)}.na i:before{content:"–"}
.mx-legend{display:flex;flex-wrap:wrap;gap:18px;align-items:center;margin-top:16px;font-size:13.5px;font-weight:700}
.lg{display:inline-flex;align-items:center;gap:8px}
.mx-legend em{font-style:normal;font-weight:500;color:var(--mut);margin-left:auto}

/* fit */
.ft-head{max-width:760px;margin-bottom:30px}
.fork{position:relative}
.fk-start{display:table;margin:0 auto;padding:12px 20px;border-radius:30px;background:var(--p);color:#fff;font-weight:700;font-size:15px;box-shadow:0 10px 24px rgba(127,66,244,.25);position:relative;z-index:2}
.fork-svg{display:block;width:100%;height:90px;margin-top:-4px}
.fork-svg path{fill:none;stroke:#cdb6fb;stroke-width:2;stroke-dasharray:6 8;vector-effect:non-scaling-stroke;animation:vasDash 1.4s linear infinite}
@keyframes vasDash{to{stroke-dashoffset:-28}}
.fork{display:flex;flex-direction:column}
.fork .fk-start{order:-1}
.paths{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}
.pth{background:#fff;border:1px solid var(--line);border-radius:20px;padding:22px;box-shadow:var(--sh);display:flex;flex-direction:column;gap:8px}
.pth small{font-size:14px;color:var(--mut);line-height:1.45}
.pth b{font-size:19px;letter-spacing:-.02em}
.pth .txt-link{margin-top:auto;padding-top:6px}
.pth.here{border-color:var(--p);box-shadow:0 0 0 3px rgba(127,66,244,.14),var(--sh);background:linear-gradient(180deg,#fff,var(--lav2))}
.pth.here .mono{color:var(--ok)}

/* faq */
.vfq-in{display:grid;grid-template-columns:.8fr 1.2fr;gap:64px;align-items:start}
.vfq-in>*{min-width:0}

@media (max-width:1100px){
 .va-hin,.ar-in,.vfq-in{grid-template-columns:1fr;gap:40px}
 .va-vis{max-width:640px;width:100%}
 .df-grid{grid-template-columns:1fr}
 .brief{position:relative;top:0}
}
@media (max-width:700px){
 .va-hero{padding:34px 0 50px}
 .va-vis{min-height:0;padding-bottom:290px}
 .va-panel{top:auto;height:300px;width:78%}
 .queue{position:relative;width:100%;top:0}
 .bubble{left:0;bottom:24px}
 .tiles,.agree4{grid-template-columns:1fr 1fr}
 .funnel{grid-template-columns:1fr}
 .scatter{min-height:0;display:flex;flex-wrap:wrap;gap:8px}
 .smsg{position:relative;top:auto!important;left:auto!important}
 .funnel.vis .smsg{transform:none}
 .paths{grid-template-columns:1fr}
 .fork-svg{display:none}
 .fk-start{margin-bottom:18px}
 .mx-legend em{margin-left:0;width:100%}
 .sop small{margin-left:0}
 .matrix{padding:6px 12px;overflow:visible}
 .mx-r{min-width:0;grid-template-columns:62px repeat(4,minmax(0,1fr));gap:6px}
 .mx-cols span{font-size:9.5px;letter-spacing:0}
 .mx-h{font-size:13px}
 .cell{font-size:0;gap:0;padding:10px 4px}
 .cell i{width:22px;height:22px;font-size:12px}
}
@media (prefers-reduced-motion:reduce){
 .hm-dot,.va-eagle,.fork-svg path{animation:none}
 .queue .qi,.bubble{animation:none;opacity:1;transform:none}
 .hmw:after{animation:none;transform:none}
 .smsg,.fr,.cell{transition:none}
}