/* P09 Back-Office Support — managed queue (rebuilt; unique filename so no other page can overwrite it) */
.page-bos main>section{overflow-x:clip}
:root{--ok:#1c9d61;--okb:#e6f7ee;--ex:#c2570c;--exb:#fff4e6;--no:#c8324f;--nob:#fdecef}
.mono{font-family:"JetBrains Mono",monospace;font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--p3)}
.crumbs{display:flex;flex-wrap:wrap;gap:10px;font-size:14px;color:var(--mut);margin-bottom:22px}
.crumbs a:hover{color:var(--p3)}.crumbs b{color:var(--p3);font-weight:600}
.grad-t{background:linear-gradient(90deg,var(--p3),var(--p2),#5b8cff,var(--p3));background-size:300% 100%;-webkit-background-clip:text;background-clip:text;color:transparent;animation:bosShift 8s linear infinite}
@keyframes bosShift{to{background-position:-300% 0}}
.txt-link{display:inline-flex;gap:8px;margin-top:18px;font-weight:700;color:var(--p3)}
.txt-link span{transition:transform .3s var(--ease)}.txt-link:hover span{transform:translateX(4px)}
.qn{font-family:"JetBrains Mono",monospace;font-size:12px;color:var(--p);margin-right:14px;flex:none}
.qa button{justify-content:flex-start}.qa button .pm{margin-left:auto}

/* hero */
.bo-hero{position:relative;background:radial-gradient(760px 480px at 82% 40%,#ece2ff 0,transparent 70%),linear-gradient(180deg,#fff,var(--lav2));border-bottom:1px solid var(--line);padding:52px 0 70px;overflow:hidden}
.bo-hin{display:grid;grid-template-columns:1fr 1fr;gap:56px;align-items:center}
.bo-hin>*{min-width:0}
.bo-h1{font-size:clamp(36px,4vw,58px);margin:18px 0 22px}
.qstage{position:relative;padding:0 0 60px}
.qboard{position:relative;z-index:2;background:#fff;border:1px solid var(--line);border-radius:22px;box-shadow:0 30px 70px rgba(74,39,125,.14);padding:18px;width:calc(100% - 90px)}
.qb-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:14px}
.live{display:inline-flex;align-items:center;gap:7px;font-size:12px;font-weight:700;color:var(--ok)}
.live i{width:8px;height:8px;border-radius:50%;background:var(--ok);animation:bosLive 1.6s ease-in-out infinite}
@keyframes bosLive{0%,100%{box-shadow:0 0 0 0 rgba(28,157,97,.5)}60%{box-shadow:0 0 0 7px rgba(28,157,97,0)}}
.qcols{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}
.qcol{background:var(--lav2);border:1px solid var(--line);border-radius:14px;padding:10px 8px;min-height:210px}
.qcol.done{background:var(--okb);border-color:#bfe8d3}
.qh{display:flex;justify-content:space-between;align-items:center;gap:6px;font-size:11.5px;font-weight:700;color:var(--ink);margin-bottom:8px;line-height:1.25}
.qh b{flex:none;min-width:22px;text-align:center;font-size:11px;padding:2px 6px;border-radius:10px;background:#fff;border:1px solid var(--line);color:var(--p3)}
.qcol.done .qh b{color:var(--ok);border-color:#bfe8d3}
.qlist{display:flex;flex-direction:column;gap:6px}
.qi{font-size:11px;font-weight:600;line-height:1.3;background:#fff;border:1px solid var(--line);border-left:3px solid var(--p);border-radius:8px;padding:6px 7px;animation:bosIn .45s var(--ease) both;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.qi small{display:block;font-family:"JetBrains Mono",monospace;font-size:9.5px;color:var(--mut);font-weight:500}
.qcol[data-col="2"] .qi{border-left-color:var(--p2)}
.qcol.done .qi{border-left-color:var(--ok)}
.qi.out{animation:bosOut .35s var(--ease) forwards}
@keyframes bosIn{from{opacity:0;transform:translateY(-8px) scale(.96)}to{opacity:1;transform:none}}
@keyframes bosOut{to{opacity:0;transform:translateX(14px)}}
.esc{margin-top:10px;background:var(--exb);border:1px dashed #f0c592;border-radius:14px;padding:10px}
.esc .qh{color:var(--ex)}.esc .qh b{color:var(--ex);border-color:#f0c592}
.esc .qlist{flex-direction:row;flex-wrap:wrap;min-height:30px}
.esc .qi{border-left-color:var(--ex);flex:0 1 auto;max-width:48%}
.bo-eagle{position:absolute;z-index:3;right:-20px;bottom:0;width:190px;height:auto;filter:drop-shadow(0 18px 30px rgba(74,39,125,.22));animation:floaty 7s ease-in-out infinite}

/* definition */
.def-in{display:grid;grid-template-columns:1fr 1fr;gap:64px;align-items:center}
.def-in>*{min-width:0}
.def-in p{font-size:17px;margin-top:18px}
.promise{position:relative;margin-top:28px;padding:18px 22px;border-radius:16px;border:1px dashed #d8cdea;background:#fff}
.promise .mono{color:var(--mut)}
.promise p{margin:6px 0 0;font-size:20px;font-weight:700;color:var(--ink);font-style:italic}
.promise svg{position:absolute;left:18px;right:18px;bottom:20px;width:calc(100% - 36px);height:30px;overflow:visible}
.promise path{fill:none;stroke:var(--no);stroke-width:3;stroke-linecap:round;stroke-dasharray:340;stroke-dashoffset:340;transition:stroke-dashoffset 1.1s var(--ease) .6s;vector-effect:non-scaling-stroke}
.promise.vis path{stroke-dashoffset:0}
.spec{background:#fff;border:1px solid var(--line);border-radius:22px;box-shadow:var(--sh);padding:26px}
.spec-top{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;padding-bottom:16px;border-bottom:1px solid var(--line)}
.spec-top b{display:block;font-size:20px;margin-top:4px;letter-spacing:-.02em}
.stamp{flex:none;font-family:"JetBrains Mono",monospace;font-size:12px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:var(--ok);border:2px solid var(--ok);border-radius:8px;padding:5px 10px;transform:rotate(-6deg) scale(1.6);opacity:0;transition:transform .5s cubic-bezier(.3,1.6,.5,1) 1.2s,opacity .3s 1.2s}
.spec.vis .stamp{opacity:1;transform:rotate(-6deg) scale(1)}
.spec dl{margin-top:4px}
.sp-row{display:grid;grid-template-columns:140px minmax(0,1fr);gap:14px;padding:14px 0;border-bottom:1px dashed var(--line);opacity:0;transform:translateX(16px);transition:.6s var(--ease) calc(.2s + var(--i)*.1s)}
.sp-row:last-child{border-bottom:0}
.spec.vis .sp-row{opacity:1;transform:none}
.sp-row dt{font-size:13px;font-weight:700;color:var(--p3)}
.sp-row dd{font-size:15px;font-weight:600;color:var(--ink)}
.spec-note{font-size:13px;margin-top:12px}

/* lanes */
.ln-head{max-width:760px;margin-bottom:34px}
.lanes{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.lane{background:#fff;border:1px solid var(--line);border-radius:20px;padding:24px;box-shadow:var(--sh);display:flex;flex-direction:column;gap:18px}
.la-h{display:flex;gap:16px;align-items:flex-start}
.la-ic{flex:none;width:46px;height:46px;border-radius:12px;display:grid;place-items:center;background:linear-gradient(140deg,#caa6ff,#7f42f4);box-shadow:0 8px 18px rgba(127,66,244,.28)}
.la-ic svg{width:22px;height:22px;fill:none;stroke:#fff;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.la-h h3{font-size:19px;margin-bottom:6px}.la-h p{font-size:15px}
.lane .track{position:relative;height:46px;margin-top:auto;border-radius:12px;background:repeating-linear-gradient(90deg,#efe8fb 0 10px,transparent 10px 16px) 0 50%/100% 2px no-repeat,var(--lav2);border:1px solid var(--line);overflow:hidden}
.tok{position:absolute;top:50%;left:0;transform:translate(-110%,-50%);font-size:11.5px;font-weight:700;white-space:nowrap;padding:5px 10px;border-radius:20px;background:#fff;border:1px solid #d9c8fb;color:var(--p3);box-shadow:0 4px 10px rgba(74,39,125,.08)}
.lane.vis .tok{animation:bosRun 7.8s linear var(--t,0s) infinite}
@keyframes bosRun{0%{transform:translate(-110%,-50%);left:0;opacity:0}6%{opacity:1}80%{left:calc(100% - 96px);transform:translate(-100%,-50%);opacity:1}92%,100%{left:calc(100% - 96px);transform:translate(-100%,-50%);opacity:0}}
.tok.warn{color:var(--ex);border-color:#f0c592;background:var(--exb)}
.tok.stopper{left:50%;transform:translate(-50%,-50%);opacity:0;transition:opacity .5s .8s}
.lane.vis .tok.stopper{animation:none;opacity:1}
.gate-mk{position:absolute;right:10px;top:50%;transform:translateY(-50%);font-family:"JetBrains Mono",monospace;font-size:10.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;padding:5px 9px;border-radius:8px;background:var(--p);color:#fff;z-index:2}
.flag{position:absolute;right:10px;top:50%;transform:translateY(-50%);font-size:11.5px;font-weight:700;color:var(--ex);z-index:2}
.flag:before{content:"⚑ "}

/* onboarding */
.onb-in{display:grid;grid-template-columns:.95fr 1.05fr;gap:60px;align-items:center}
.onb-in>*{min-width:0}
.onb-art{border-radius:22px;overflow:hidden;background:var(--lav2);border:1px solid var(--line)}
.onb-art img{width:100%;height:auto}
.onb-steps{list-style:none;margin-top:28px;display:flex;flex-direction:column;gap:12px}
.onb-steps li{display:flex;gap:16px;align-items:flex-start;padding:16px 18px;border:1px solid var(--line);border-radius:16px;background:#fff}
.os-n{flex:none;font-family:"JetBrains Mono",monospace;font-size:13px;font-weight:700;color:var(--p);padding-top:2px}
.onb-steps li>div{flex:1;min-width:0}
.onb-steps b{display:block;font-size:16px;margin-bottom:4px}
.onb-steps p{font-size:14.5px}
.scope{display:block;height:6px;border-radius:6px;margin-top:10px;background:linear-gradient(90deg,var(--p),var(--p2));width:0;transition:width 1.2s var(--ease) calc(var(--d,0s) + .4s)}
.onb-steps li.vis .scope{width:var(--w)}
.scope.narrow{background:linear-gradient(90deg,var(--ok),#4fd197)}
.scope.wide{background:linear-gradient(90deg,var(--p3),#5b8cff)}

/* approvals */
.appr-in{display:grid;grid-template-columns:.9fr 1.1fr;gap:60px;align-items:center}
.appr-in>*{min-width:0}
.appr-in>div>p{font-size:17px;margin-top:18px}
.access{margin-top:26px;padding:18px;border-radius:16px;background:var(--lav2);border:1px solid var(--line)}
.acc-chips{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}
.acc-chips span{font-size:13px;font-weight:700;padding:7px 12px;border-radius:20px;border:1px solid var(--line);background:#fff}
.acc-chips .on{color:var(--ok);border-color:#bfe8d3;background:var(--okb)}
.acc-chips .on:before{content:"✓ "}
.acc-chips .off{color:var(--mut);border-style:dashed;text-decoration:line-through;text-decoration-color:rgba(200,50,79,.6)}
.acc-chips .off:before{content:"🔒 ";text-decoration:none;display:inline-block;margin-right:3px}
.perm{background:#fff;border:1px solid var(--line);border-radius:22px;box-shadow:var(--sh);padding:10px 20px 18px;overflow:hidden}
.pm-h,.pm-r{display:grid;grid-template-columns:minmax(0,1.6fr) repeat(3,minmax(0,.7fr));align-items:center;gap:8px}
.pm-h{padding:12px 0;border-bottom:1px solid var(--line)}
.pm-h span{font-size:11.5px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--mut);text-align:center}
.pm-h span:first-child{text-align:left}
.pm-r{padding:13px 0;border-bottom:1px dashed var(--line);opacity:0;transform:translateY(10px);transition:.5s var(--ease) calc(.2s + var(--i)*.08s)}
.perm.vis .pm-r{opacity:1;transform:none}
.pm-r b{font-size:14.5px;font-weight:600}
.dotc{display:grid;place-items:center}
.dotc i{width:26px;height:26px;border-radius:50%;display:grid;place-items:center;font-style:normal;font-size:13px;font-weight:800;color:#fff;transform:scale(0);transition:transform .5s cubic-bezier(.3,1.6,.5,1) calc(.5s + var(--i)*.08s)}
.perm.vis .dotc i{transform:scale(1)}
.dotc .yes{background:var(--ok)}.dotc .yes:before{content:"✓"}
.dotc .rev{background:var(--p2)}.dotc .rev:before{content:"?"}
.dotc .no{background:var(--no)}.dotc .no:before{content:"✕"}
.pm-note{font-size:13px;margin-top:12px}

/* measure */
.bo-meas{background:var(--lav2)}
.ms-head{max-width:820px;margin-bottom:34px}
.ms-head .lead{margin-top:16px;max-width:none}
.ms-grid{display:grid;grid-template-columns:1.2fr .8fr;gap:22px;align-items:stretch}
.ms-grid>*{min-width:0}
.report,.complete{background:#fff;border:1px solid var(--line);border-radius:22px;box-shadow:var(--sh);padding:24px}
.rp-top{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:16px}
.rp-top b{font-size:18px}
.tiles{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px}
.tile{border:1px solid var(--line);border-radius:14px;padding:14px 12px;background:var(--lav2)}
.tile small{display:block;font-size:12px;font-weight:600;color:var(--mut);line-height:1.3;min-height:31px}
.tile b{display:block;font-size:30px;font-weight:800;letter-spacing:-.03em;margin-top:6px;font-variant-numeric:tabular-nums}
.tile.warn{background:var(--exb);border-color:#f0c592}.tile.warn b{color:var(--ex)}
.tile.q-open{background:#f4efff;border-color:#d9c8fb}.tile.q-open b{color:var(--p3)}
.total{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-top:16px;padding:14px 16px;border-radius:14px;border:1px dashed #d8cdea}
.total span{font-size:13px;font-weight:700;color:var(--mut)}
.total s{font-weight:700;color:var(--ink);text-decoration-color:var(--no);text-decoration-thickness:2px}
.total em{margin-left:auto;font-style:normal;font-size:12px;font-weight:700;color:var(--no);background:var(--nob);padding:4px 10px;border-radius:20px}
.complete p{font-size:15px;margin:8px 0 16px}
.crec{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:14px;border-radius:14px;border:1px solid var(--line);margin-top:10px}
.crec b{font-family:"JetBrains Mono",monospace;font-size:14px}
.crec small{display:block;font-size:12.5px;color:var(--mut);margin-top:2px}
.verdict{flex:none;font-size:12px;font-weight:700;padding:5px 10px;border-radius:20px}
.ca{background:var(--exb);border-color:#f0c592}.ca .verdict{color:var(--ex);background:#fff;border:1px solid #f0c592}
.cb{background:var(--okb);border-color:#bfe8d3}.cb .verdict{color:#fff;background:var(--ok)}

/* human + automation */
.mix-in{display:grid;grid-template-columns:1fr 1fr;gap:60px;align-items:center}
.mix-in>*{min-width:0}
.mix-in>div>p{font-size:17px;margin-top:18px}
.gatebox{background:#fff;border:1px solid var(--line);border-radius:22px;box-shadow:var(--sh);padding:24px}
.gb-top{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}
.gb-top small{font-size:12.5px;color:var(--mut)}
.gchecks{display:flex;flex-direction:column;gap:8px;margin:14px 0 18px}
.gck{display:flex;align-items:center;gap:12px;width:100%;text-align:left;padding:12px 14px;border-radius:12px;border:1.5px solid var(--line);font-weight:600;font-size:15px;transition:border-color .25s,background .25s}
.gck:hover{border-color:#cdb6fb}
.gck i{flex:none;width:22px;height:22px;border-radius:6px;border:2px solid #cdb6fb;display:grid;place-items:center;font-style:normal;font-size:13px;color:#fff;transition:.25s}
.gck[aria-pressed=true]{border-color:var(--ok);background:var(--okb)}
.gck[aria-pressed=true] i{background:var(--ok);border-color:var(--ok)}
.gck[aria-pressed=true] i:before{content:"✓"}
.paths{display:flex;flex-direction:column;gap:8px}
.path{display:flex;align-items:center;gap:14px;padding:12px 14px;border-radius:14px;border:1px solid var(--line);background:var(--lav2);transition:opacity .4s,filter .4s,border-color .4s,background .4s}
.p-ic{flex:none;width:38px;height:38px;border-radius:10px;display:grid;place-items:center;background:#fff;border:1px solid var(--line);color:var(--p);font-size:17px}
.path b{display:block;font-size:15px}.path small{display:block;font-size:12.5px;color:var(--mut)}
.path.hum{background:var(--okb);border-color:#bfe8d3}.path.hum small{color:var(--ok);font-weight:600}
.path.auto{opacity:.55;filter:grayscale(.6)}
.path.auto .ul{display:none}
.gatebox.open .path.auto{opacity:1;filter:none;border-color:#cdb6fb;background:#fff}
.gatebox.open .path.auto .lk{display:none}
.gatebox.open .path.auto .ul{display:block;color:var(--p3);font-weight:600}

/* faq */
.bofaq-in{display:grid;grid-template-columns:.8fr 1.2fr;gap:64px;align-items:start}
.bofaq-in>*{min-width:0}
.faq-side p{margin-top:16px;font-size:17px}

@media (max-width:1100px){
 .bo-hin,.def-in,.onb-in,.appr-in,.mix-in,.bofaq-in{grid-template-columns:1fr;gap:40px}
 .qstage{max-width:680px}
 .ms-grid{grid-template-columns:1fr}
 .lanes{grid-template-columns:1fr}
}
@media (max-width:700px){
 .bo-hero{padding:34px 0 50px}
 .qboard{width:100%;padding:14px}
 .qcols{grid-template-columns:repeat(2,minmax(0,1fr))}
 .qcol{min-height:150px}
 .qstage{padding-bottom:150px}
 .bo-eagle{width:140px;right:0}
 .sp-row{grid-template-columns:1fr;gap:4px}
 .tiles{grid-template-columns:repeat(2,minmax(0,1fr))}
 .tile:last-child{grid-column:1/-1}
 .pm-h span{font-size:10px}
 .pm-r b{font-size:13.5px}
 .perm{padding:8px 14px 16px}
 .total em{margin-left:0}
 .esc .qi{max-width:100%}
 .lane.vis .tok.stopper{left:12px;transform:translate(0,-50%)}
 .flag{font-size:10.5px}
}
@media (prefers-reduced-motion:reduce){
 .grad-t{animation:none}
 .lane.vis .tok{animation:none;opacity:1;transform:translate(0,-50%)}
 .lane .tok:nth-child(1){left:10px}.lane .tok:nth-child(2){left:33%}.lane .tok:nth-child(3){left:58%}
 .lane.vis .tok.stopper{left:50%;transform:translate(-50%,-50%)}
 .bo-eagle,.live i{animation:none}
 .sp-row,.pm-r,.dotc i,.stamp,.scope,.promise path{transition:none}
}